Call Center

Moscow. High rise. Here, on the 12th floor, is the office of the call center "Online Store for Adults". One morning, twelve people who are in the office suddenly find out that there is a bomb in the room. The voices of the unknowns who introduced themselves as Dad and Mom threaten to blow it up at any time if the hostages do not follow their instructions. While the countdown is going on, they will have to experience the absolute power of invisible sadists and learn something about each other’s life that they did not even suspect.

Call Center (2020) is a Russian national-television psychological thriller series created by Alexey Chupov and Natalya Merkulova, produced for TNT and Premier. Set in a modern Moscow high rise, the eight-episode limited series follows twelve workers at an online adult store's call center who discover a bomb in their office. Their captors, speaking through disguised voices who call themselves Dad and Mom, threaten to detonate it at any moment unless the hostages obey orders. Principal cast includes Vladimir Yaglych as Denis, Pavel Tabakov as Kirill, and Yuliya Khlynina as Katja, all trapped together in the confined office. The engine is simple and relentless: each instruction pushes the group toward humiliation or betrayal while a countdown ticks, and every episode tightens the screws as hidden personal histories surface between coworkers. The tone is tense, claustrophobic and bleakly unsettling, with paranoia and dread building inside a single room. Viewers drawn to hostage thrillers and survival puzzles in the vein of Saw and Hostages will find the same pressure cooker of captivity and sadistic control, delivered with a grounded, contemporary Russian sensibility.

• Sawtense hostage confinement, sadistic unseen captors, claustrophobic single location thriller
• Ten Little Indiansensemble trapped under an external threat, survival pressure exposing hidden secrets
• Hostagessingle location, escalating dread, moral pressure under captivity

Created by

Alexey Chupov, Natalya Merkulova

Release Date

2020-03-23

Episode runtime

44 min

Rating

6.8 / 10 (31)

What is Call Center about?

Twelve call center workers on a Moscow high rise floor are held hostage by disguised voices who force them to obey while a bomb countdown runs.

What is Call Center like to watch?

Ember's analysis rates the pacing of Call Center as brisk, its intensity as extreme and its storytelling as easy to follow.

Is Call Center violent?

Somewhat. Ember rates the violence in Call Center as moderate.

Which shows are like Call Center?

Shows with a similar feel include Saw, Ten Little Indians, and Hostages.

How long is Call Center?

Call Center: 1 season, 8 episodes.

Is Call Center still running?

No, Call Center has ended.